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SUBMIT A TICKET


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Objective/Purpose

The purpose of this document is to outline the requirements to integrate a Clubware club with the InTouch Connector. The intended audience is the administrator or manager of the club that wants integration between InTouch and Clubware.

About The Connector

The Connector is simply the piece of software that handles all the communication between the two systems. When a lead is added or updated in InTouch, or when a lead is sold, that lead or member will be also in Clubware.

Understanding the Integration

Clubware does not provide the ability for the Connector to push data directly to Clubware. Instead, Clubware pulls the Connector for updates. The pull is done manually from the Clubware application.

Requirements

The following attributes are required to turn on the integration. All of these will probably have to be provided directly from Clubware, or your IT Administrator

  • Please speak with your Clubware representative to ensure you have the correct version of Clubware and have your Clubware set up for integration

Customer Actions

InTouch can only initiate your integration once we receive the following details:

Please obtain the following information from Clubware and return this to InTouch

Email to: support@intouchfollowup.com

Clubware Version Installed:

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Clubware to InTouch Club ID Mapping


Club name and locationInTouch Club ID
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