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To add an image to an email...

1. Find the email (or email template) and open the content editor (by selecting Edit next to the email or template under the Follow-Up tab)
2. Select the "Insert/Edit Image" icon (the mountains with a sun)
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3. This will open up an Image Properties box. Select Browse Server
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4. This will bring up all your stored images on your InTouch site. To add a new image, select Choose File.
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5. Find and select (Open) the image on your computer
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6. Select Upload
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7. Your image file should now seen in your list. Find the file name on your list and select it
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8. You should now see your image in the editor and it will have properties on the left side. You can re-size your image here if needed, but it is best practice to upload the size as desired. Large images, even if re-sized to be quite small in this screen, take longer to load in the recipient's email. Select OK.
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9. Your image should now be visible in your email or template
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Tips:

• Keep your image file names simple, like HappyBirthday.jpg or Lead_BDay.png. It's best not to include special characters or spaces as these may effect the deliverability of your image
• Upload the size as desired. Large images, even if re-sized to be quite small in this screen, take longer to load in the recipient's email.