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This section lists all the common fields that are normally used in the integration

User Fields
  • First name
  • Last name
  • User status (active or inactive)
  • User type (prospect or member, or staff if that is part of your integration)
  • Birthdate
  • Gender
  • Address 1
  • Address 2 (note: currently InTouch does not have this field)
  • City
  • Zip/Postal Code
  • State/Province
  • Country
  • Email
  • Mobile
  • Home phone
  • Work phone
  • Company
Lead Fields

This section lists all the fields that are part of leads/prospects

  • Trial Start Date
  • Trial End Date
  • Lead Owner (note: getting the lead owner requires additional web service functionality. Please see the developer guide)
  • Lead Source (note: getting the lead owner requires additional web service functionality. Please see the developer guide)

Logging

Once the Connector is activated, a link will appear in InTouch under Admin -> Club to the Connector Logging page.  This logging page shows all the recent activity that has occurred over the Connector for your club including errors and warnings.  If you expected an update such as a new record to appear in one system and it didn’t, you should be able to go to the logging page which may provide a clue.

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