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SUBMIT A TICKET

Membership Trials

This section describes how to move a lead to a membership trial, or multi-day guest pass. The Trial group allows you to track this person differently than someone that toured, but has not tried out the club on a pass.


 

The Trial group allows you to track someone that is on a multi-day guest pass or membership trial.

  1. Select Move to Trial from one of the following areas:
    • Under the Opportunities Tab using the Action button (this option is in the example below)
    • Under contact information (click on the person’s name)
    • From the Search bar under Leads
    • From the Follow-­‐Up box after completing a call or appointment
  2. Use the drop down box to select the number of days given for this trial or guest pass
  3. Click Save