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HOME > SET UP > INTEGRATIONS & PARTNER PAGES > ABOUT

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SUBMIT A TICKET

What is Integration and what is the InTouch Connector?


 

Overview

Integration allows data entered into one system to flow into the other. 

For InTouch Follow-Up customers, data that is entered by users into InTouch Follow-Up can flow through the InTouch Connector into another system such as their club membership management system or sales presentation application. This is because InTouch Follow-Up is primarily a lead tracking tool and leads must be entered into InTouch Follow-Up for it to provide its purpose.

Integration with InTouch Follow-Up is accomplished via the InTouch Connector, which can be thought of as a synchronization hub.

Integration Features

Features vary by CMS partners. For more details on supported features for each CMS, visit our Partner Pages listed here.

  • Add a Lead in InTouch Follow-Up --> Lead is sent to your Club Management System (CMS)
  • Add a Lead in InTouch Follow-Up --> Lead is sent to your Visual Fitness Planner Application (VFP)
  • Add a Lead in VFP --> Lead is sent to your InTouch Follow-Up Application
  • Update Lead contact details in InTouch Follow-Up --> Lead changes are sent to your CMS and your VFP
  • Convert a Lead to a Trial in InTouch Follow-Up --> Converts to Trial in your CMS