Internet Explorer

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Compatibility View

This page is for anyone that uses IE 9 Internet Explorer and has started experiencing issues with "blank" pages. 

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• One user went to edit an Email in Follow-Up FollowUp and every email appeared blank
• One use went to add an image to an email blast and the image uploader was blank

If Internet Explorer Internet Explorer 9 or 10 recognizes that the webpage isn't compatible, you'll see the Compatibility View button (looks like a broken piece of paper) on the Address bar. Try clicking it.

Check out Windows IE 9 site for more information: http://windows.microsoft.com/en-us/internet-explorer/products/ie-9/features/compatibility-view

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If you are using Windows IE 11, please see this link: http://windows.microsoft.com/en-ca/internet-explorer/use-compatibility-view#ie=ie-11