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What is Integration and what is the InTouch Connector

 > SET UP > INTEGRATIONS & PARTNER PAGES > ABOUT





What is Integration?


 

Overview

Integration allows data that is entered into one system , to flow into the other. 

For InTouch Follow-Up customers, data that is entered by users into InTouch Follow-Up FollowUp can flow through the InTouch Connector into another system such as their club membership management system or sales presentation application. This is because InTouch Follow-Up FollowUp is primarily a lead tracking tool and leads must be entered into InTouch Follow-Up FollowUp for it to provide its purpose.

Integration with InTouch Follow-Up  is FollowUp is accomplished via the InTouch Connector, which can be thought of as a synchronization hub. 

Integration Features

InTouch Connector Features*

Features vary by CMS partners. For more details on supported features for each CMS, visit our Partner Pages listed here.

  • Add a Lead in InTouch Follow-Up --> Lead is sent to your Club Management System (CMS)
  • Add a Lead in InTouch Follow-Up --> Lead is sent to your Visual Fitness Planner Application (VFP)
  • Add a Lead in VFP --> Lead is sent to your InTouch Follow-Up Application
  • Update Lead contact details in InTouch Follow-Up -up-> Lead changes are sent to your CMS and your VFP
  • Convert a Lead to a Trial in InTouch Follow-Up -- converts > Converts to Trial in your CMS
 

*Please note that these features are supported by only some of our CMS partners and by some versions of VFP. For more details on what YOUR CMS features, check out the partner pages listed here.