These are also commonly referred to as 1-to-1

, Individual or Adhoc Texts

Start a conversation via text with your leads and members within your InTouch FollowUp application! Previously, if InTouch FollowUp sent an appointment reminder and your lead responded asking to reschedule you would have to call the lead back to respond. Now, in the Messages tab, you can send an individual text (or reply) to any lead or member. 

How it works:

First, your club needs to have the Text Features enabled. Club Managers or Administrators should also review their club's Text Permissions to make sure the appropriate staff can or cannot text the appropriate leads/members.

To Send a Text Message

1. Find the lead or member you wish to text

2. Click on the lead’s name

3. Go to Messages

4. Type your message in the box at the bottom

5. Click Send