Text Alerts for Appointments

How to edit Text Messages Alerts

To customize your SMS Text Message Alerts:

Select the Follow‐Up tab
Select Text Alerts
Select the text message alert you wish to customize and click edit.
Modify the content of the text message as required. Be careful when modifying merge fields
(e.g.: $!{user.firstName}), as these are pre-configured to automatically input your contact
information.
Insert additional merge fields (if desired) by selecting from the list of merge fields located on the
right side of the screen and clicking Insert.

Note: You need to have permission to edit FollowUp. If you don't please contact your administrator.

What Appointments Types have Text Messages Alerts

All calendar appointment types (Orientation, PT Session, Fitness Assessment, etc) have a SMS Alert but make sure the attendee has a mobile number in the system and the text message alerts are turned "On" from within the Follow-Up tab.

To turn on the text messages the user needs to have admin privileges