My page is blank!

Internet Explorer Compatibility View

This page is for anyone that uses Internet Explorer and has started experiencing issues with "blank" pages. 

For example:

  • One user went to edit an Email in FollowUp and every email appeared blank
  • One use went to add an image to an email blast and the image uploader was blank

If Internet Explorer 9 or 10 recognizes that the webpage isn't compatible, you'll see the Compatibility View button (looks like a broken piece of paper) on the Address bar. Try clicking it.

Check out Windows IE site for more information: http://windows.microsoft.com/en-us/internet-explorer/products/ie-9/features/compatibility-view

If you are using Windows IE 11, please see this link: http://windows.microsoft.com/en-ca/internet-explorer/use-compatibility-view#ie=ie-11