How to Add or Remove a Staff member
To add someone to the nightly email report:
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*If you don't have access to the Reports tab, an Administrator for your club will need to do this for you.
Completed Calls not showing on Reports
The first item to point out is that the nightly emailed summary report and MSA (MLG) only shows Membership Lead Calls.
The Staff Activity Report shows ALL CALLS; made to LEADS and MEMBERS.
How can I print the MSA report so it's not so microscopic?
Select the Report Format as CSV (Comma Separated Value) instead of as a PDF. When the CSV opens in Excel you can print it at regular size - you'll want it to be landscape and it will print out on about 4 pages, but if you are good with excel you can quickly manipulate it to print the way you want.