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Note you need to have permission to edit the Follow-Up if you don't please contact your administrator

 

How are new leads created by text messages

If the club has a Twillio SMS text message number, new leads can text the clubs number with their first and last name and a new lead will be created, the phone number that the text is sent from will be imported as the contact number.

 

What Appointments Types have Text Messages Alerts

Question:  Do all Calendar Appointment Types (Orientation, PT Session, Fitness Assessment....) have a SMS Alert?

Answer: Yes, but make sure the attendee has a mobile number in the system and the text message alerts are turned "On" from within the Follow-Up tab.