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  1. Can you get to other websites? Such as your email, google or yahoo?
  2. If no, please check your network connections. Control Panel\All Control Panel Items\Network and Sharing Center
  3. If yes, please see 50% Loading Message
  4. If this does not work, check to see if InTouch Follow-Up is down for maintenance  Test InTouch Follow Up
  5. If InTouch Follow-Up is down, please contact support@intouchfollowup.com 888-437-8243