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HOME > SET UP > BEST PRACTICES

The key to closing more sales and then retaining those new members is frequent personal contact at key times. We have developed FollowUp Best Practices based on research and what has worked for our customers. For example: One of the top clubs in America closes an average of 400 sales per month! They attribute their success to their dynamic followup emails and automatically scheduled phone calls. InTouch automatically schedules followup calls and emails for leads and members based on a variety of touch points including: lead age, lead status and the completion of certain actions or events. Additionally, InTouch recommends messaging content that is proven effective… again, based on the success of our customers.

Check out our Best Practices for...

FollowUp for Membership Leads and Members

FollowUp for Former/Canceled Members

Personal Training Leads

Personal Training Clients

Guest Card (aka Fitness Profile or Needs Assessment)

Telephone Inquiry Script

Sample Content

Best Practice Email Content

Sample Text Content


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