My login page is solid blue
A solid blue screen on your desktop InTouch FollowUp application often indicates a Flash Player issue or a firewall issue.
If your computer operates on Windows 8, here is some more information regarding Flash in Windows 8: http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html
Not on Windows 8? Click here for information regarding Flash and Firewall requirements.
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