Objective/Purpose
The purpose of this document is to outline the requirements to integrate Fiserv Compete with the InTouch Connector. The intended audience is the administrator or manager of the club that wants integration between InTouch and Compete, via the Connector.
About The Connector
The Connector is simply the piece of software that handles all the communication between the two systems. The primary use case is that when a prospect (aka lead) is added to InTouch, that prospect will automatically be sent to Compete, preventing the need for duplicate entry. Updates to the lead will also flow from InTouch to Compete via the Connector. Please see the 'Connector Overview' document for more information
Understanding Data Integration
The InTouch/Compete integration allows for entry of new prospects only in InTouch. Update of prospects is also supported. Members are currently not supported. Also note the integration is one-way only. Data entered in Compete does not flow to InTouch
Limitations
- The integration currently does not support any synchronization of staff
- The integration currently does not support any synchronization of lead sources
Requirements
The following attributes are required to turn on the integration
- The Fiserv Compete ‘Company ID’ number. You may need to contact Fiserv to get this number.
- The Fiserv Compete 'Club ID' number which is unique per each 'club' (location). Each InTouch club is mapped to a Compete club. If you have multiple clubs, you will have multiple IDs
Customer Actions
InTouch can only initiate your integration once we receive the following details:
Please obtain the following information from Fiserv and return this to InTouch
Email to: integration@intouchtechnology.com
| Fiserv Compete Company ID | _________________ | ||||||||||||||||||||||||||||||
Fiserv Compete Club ID to InTouch Club ID Mapping |
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