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| Table of Contents |
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InTouch iPad Welcome Kiosk Setup
Get up and running with your new InTouch iPad Welcome Kiosk.
Before you get started
Before you can start using your InTouch Welcome Kiosk, you should have already completed the following steps:
- Purchased/Supplied your iPad: You will need to supply or purchase an iPad to run your InTouch Welcome Kiosk. You will also want to supply or purchase hardware to secure and mount your iPad in your club.
- Received your Purchase Order & Invoice: Your purchase order would have included a one-time admin set up fee and your monthly licensing fee.
- Made your payment: Please remit payment for your hardware, admin fee and first month of licensing to InTouch Technology so we can enable your Welcome Kiosk.
- Received your Kiosk Invitation Key(s): Once payment has been received, our support team will send you a Kiosk Invitation Key for each iPad. You will need this key for setup.
Setting Up Your iPad
Step One: Preparation
You will want to have the following information on hand before getting started:
- Wireless Network Name and Password
Click here for our recommended network settings. - Apple ID and Password
This is something you would have or will need to set up on your iPad through Apple. - Kiosk Invitation Key(s)
Once payment has been received, our Support Services team will email you a Kiosk Invitation Key for each iPad. This is an alpha-numeric number that is unique to each kiosk. If you have not received your key(s), please contact InTouch Support Services.
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This page includes:
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Step Two: Connect to Wi-Fi
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If 
appears at the top of the screen, you’re connected to a Wi-Fi network.
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Step Three: Enable Guided Access in iPad Settings
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Configure Your Kiosk Application
Check out our Kiosk User Guide if this is your club's first kiosk. This Guide will walk you through adding in your Guest Waiver wording as well as other customization options.
Create a Kiosk Invitation Key
An invitation key is a token that links your device to your InTouch site. They are one-time use only (meaning you can't enter it more than once). Keys get stored within your browser settings until you clear your browser's cache/cookies. Create two keys per iPad to start.
Log into FollowUp, go to Admin > Kiosk (note: Kiosk is only visible for clubs with a kiosk license and those with permissions to Edit their kiosk)
At the bottom of the screen, select Manage Kiosks to see your current list of keys
Select + New Kiosk* on the left hand side of the screen to add in a new key. Give it a name and Save. (If you do not have a + New Kiosk button, see Kiosk Permissions section below)
Add the Kiosk Application on your iPad
Open Safari and enter https://app.intouchfollowup.com/kiosk/ in the browser bar
Enter in a Kiosk Invitation Key you created above and then select Next
Add (pin) the kiosk webpage to your iPad Home Screen for easy access
After you pin the web page to your home screen, the very first time you time open it, you typically need to enter in a new kiosk invitation key as the process of saving the kiosk to your iPad home screen wipes out the cache on first stored key. Keys are one-time use only so you won't be able to re-use the one already entered.
Below are some additional iPad settings that several clubs have found helpful:
Use Guided Access to lock down the kiosk application
Enable the Accessibility Shortcut
Turn off MultiTasking Gestures if you want to prevent them from leaving your app
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Turn off
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Step Four: Download the 'Kiosk Pro Lite' app from the App Store
IMPORTANT: You will need the Apple ID and password linked to your iPad. If you do not, you’ll have to retrieve it in order to download the app and continue setup.
- Launch App Store and search on the word 'Kiosk'
- Locate app called Kiosk Pro Lite by Kiosk Group, Inc and install
If you would like more information on Kiosk Pro, go to www.kioskproapp.com or https://itunes.apple.com/ca/app/kiosk-pro-lite/id409906264?mt=8 - Once download is complete, proceed to next step
Step Five: Starting the Kiosk and Guided Access
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Customize Your Kiosk Settings
If this is your club's first Welcome Kiosk, you'll want to add in your Guest Waiver wording and possibly change some other settings.
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Kiosk Permissions
Whomever is logged into FollowUp will need the Kiosk: Edit setting enabled in their Permission Role. If you have the ability to edit permissions, you can enable this setting for your role and then log out/back in to see the change.
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