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HOME > SET UP > KIOSK SETUP

InTouch iPad Welcome Kiosk Setup

Get up and running with your new InTouch iPad Welcome Kiosk.

 

Before you get started

Before you can start using your InTouch Welcome Kiosk, you should have already completed the following steps:

  1. Purchased/Supplied your iPad: You will need to supply or purchase an iPad to run your InTouch Welcome Kiosk. You will also want to supply or purchase hardware to secure and mount your iPad in your club.
  2. Received your Purchase Order & Invoice: Your purchase order would have included a one-time admin set up fee and your monthly licensing fee.
  3. Made your payment: Please remit payment for your hardware, admin fee and first month of licensing to InTouch Technology so we can enable your Welcome Kiosk. 
  4. Received your Kiosk Invitation Key(s): Once payment has been received, our support team will send you a Kiosk Invitation Key for each iPad. You will need this key for setup.

Setting Up Your iPad

Step One: Preparation

You will want to have the following information on hand before getting started:

  • Wireless Network Name and Password
    Click here for our recommended network settings.
  • Apple ID and Password
    This is something you would have or will need to set up on your iPad through Apple. 
  • Kiosk Invitation Key(s)
    Once payment has been received, our Support Services team will email you a Kiosk Invitation Key for each iPad. This is an alpha-numeric number that is unique to each kiosk. If you have not received your key(s), please contact InTouch Support Services.


This page includes:

Step Two: Connect to Wi-Fi

  1. Turn on your iPad and go to Settings
  2. Select Wi-Fi under the Settings menu
  3. Select your club's wireless network from the list of networks


  4. If your wireless network is password protected (highly recommended), you will need to enter the password to join the network
  5. Press the 'Join' button



  6. Your iPad should now be connected to your Wi-Fi network.

    If Wi-Fi icon appears at the top of the screen, you’re connected to a Wi-Fi network.





Step Three: Enable Guided Access in iPad Settings

  1. Open Accessibility under Settings > General
  2. Scroll down and open Guided Access

  3. Turn Guided Access to On
  4. Set a Passcode (4 digit number, e.g. the last 4 digits of your club’s phone number)
  5. Also make sure the Accessibility Shortcut is turned on


  6. Go back to the General section and turn off MultiTasking Gestures if you want to prevent them from leaving your app

  7. Scroll down and open Auto-Lock and select Never




  8. Turn off auto-correct


Step Four: Download the 'Kiosk Pro Lite' app from the App Store

IMPORTANT: You will need the Apple ID and password linked to your iPad. If you do not, you’ll have to retrieve it in order to download the app and continue setup.

  1. Launch App Store and search on the word 'Kiosk'
  2. Locate app called Kiosk Pro Lite by Kiosk Group, Inc and install

    If you would like more information on Kiosk Pro, go to www.kioskproapp.com or  https://itunes.apple.com/ca/app/kiosk-pro-lite/id409906264?mt=8
  3. Once download is complete, proceed to next step

Step Five: Starting the Kiosk and Guided Access

  1. Launch the Kiosk Pro Lite app
  2. Enter the URL https://app.intouchfollowup.com/kiosk/ in the Homepage field under the General area

  3. Update the Display settings and turn off the Show Bottom Navigation Bar.  Turn ON the Show Top iPad Information Bar (this option will allow you to see the iPad battery level when the kiosk is running).
  4. Touch the Run Kiosk Presentation link on the top left corner to launch the kiosk

  5. Enter your Kiosk Invitation Key when prompted
  6. With the Kiosk Pro Lite app still open, quickly push the Home button three times
  7. Options will pop up on your screen. Hit Start (or Resume if you have used it before) in the top right
    To exit Guided Access mode quickly push the Home button three times, enter your passcode and hit End


Customize Your Kiosk Settings

If this is your club's first Welcome Kiosk, you'll want to add in your Guest Waiver wording and possibly change some other settings.

To learn how to change kiosk settings like screen timeout, customizing the waiver text and more within the InTouch application please visit our Online Help article here: Kiosk User Guide

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