This User Manual is designed to cover day to day usage of InTouch. This is mostly for Sales Staff, but is also for Trainers and Desk Staff.
Table of Contents
The basics of InTouch FollowUp
Agenda
Membership Opportunities
Members and Sales
- The difference between a Member and a Sale
- Make Sale
- Searching for a Member
- Expiring (or canceling) a Member
Guests
Calendar
Emails
- Email Explanations
- Birthday Emails
- Unsubscribe Options for Text, Email and Phone Calls
- Email Unsubscribe link
Text Messaging
(Text message features vary by country).
- SMS Text Message Appointment Alerts
- Broadcast Text Messages (aka Text Blasts)
- 1-1 Text Message Conversations (aka Adhoc Texts)
- Automated Texts Messages based on Lifecycle (Day X Texts)
- Text Opt-In